Return & Exchange Policy

At DLORO, your satisfaction is our priority. If you're not completely satisfied with your purchase, you may request a return or exchange under the following conditions:

Exchange Policy

• Exchanges are accepted within 14 days of receiving your order.
• The item must be unused, undamaged, and in its original packaging.
• Products showing signs of use, damage, or missing packaging cannot be exchanged.

Return Policy

• Returns are accepted within 14 days of receiving your order.
• The item must be returned in its original condition, unused, and with all packaging included.
• Refunds are processed after the returned item has been inspected and approved.